Quotes in seconds, visual CRM, automatic follow-up. Your team sells more and works less.
Book a demoBuild complete quotes without leaving the service screen.
Quotes built in seconds with photos, rates, and a payment link. The guest gets everything interactively on WhatsApp and can pay straight from their phone.
Every contact has a defined stage, history, and next action.
Every lead has an owner, a stage in the pipeline, and a scheduled next action. Automatic loyalty score based on interactions and bookings.
Never forget to follow up on an unanswered quote again.
Configurable workflows for many situations: unanswered quote, check-in reminder, post-stay survey, and dozens of ready-to-use templates.
Every conversation goes to the right agent, automatically.
Record individual preferences and deliver an experience that builds loyalty from the very first contact.
Every feature saves time and boosts conversion.
Quotes with photos and rates in seconds. Interactive link on WhatsApp with online payment.
Secure links with a configurable deposit. Credit card payment with automatic confirmation.
Visual pipeline with drag-and-drop between stages. Full history and loyalty score.
Workflows for many situations: quote, pre-check-in, checkout, satisfaction, and more.
Distribution by workload and specialty. No conversation goes unanswered.
Quick replies and standardized scripts. Consistent quality from day one.
Guest preferences recorded and visible during service. Automatic VIP recognition.
See the difference between selling on the fly and selling with a system.
| Manual Process | With DeskHotel |
|---|---|
| Quote by email as a PDF | Interactive link on WhatsApp |
| Forgotten follow-up | Automatic 3-step follow-up |
| Leads lost between messages | CRM with a visual pipeline |
| No interaction history | Full context per contact |
| 15 min per quote | Quote in under 3 minutes |
Yes. DeskHotel integrates with the leading PMS platforms in the Brazilian hospitality market, allowing availability and rates to be pulled in automatically when building quotes. Booking, check-in, and guest profile data also sync with the service screen.
The agent selects dates, room type, and meal plan inside DeskHotel. The platform automatically builds a visual quote with photos, rates, policies, and conditions. The link is sent straight to WhatsApp. The guest compares options, picks their favorite, and can pay online — all without leaving the conversation.
Yes. DeskHotel lets you configure a deposit charge (a fixed amount or a percentage of the total) directly in the quote. The guest receives a payment link with the deposit amount already calculated and can pay by credit card. Confirmation is automatic and the status updates in real time.
DeskHotel workflows can be triggered for many hotel operation scenarios: follow-up on unanswered quotes, reminders for guests arriving tomorrow, checkout notices, post-stay satisfaction surveys, welcome messages, booking confirmations, and many other ready-to-use options. You can also build your own custom flows with the visual drag-and-drop editor, setting triggers, intervals, and messages tailored to your operation.
The loyalty score is an automatic rating that DeskHotel assigns to each contact based on booking history, interactions, time as a customer, and amount spent. This lets the team prioritize returning guests and offer special conditions to those with the highest value to the hotel.
Request a demo and see how DeskHotel can triple your reservations team's productivity.
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