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For Hotel Marketing

Campaigns, visual automations, and an integrated CRM. Marketing built for hospitality, with trackable ROI.

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Campaign Workflow Active
New lead
Welcome
Replied?
Offer email
Wait 48h
Move pipeline
250+
marketing msgs per month
5x
ROI on campaigns
0
lines of code
0%
automated
Campaign: Easter 2026
2.340
Sent
94%
Delivered
847
Read
Hi Maria! Easter at the hotel comes with special rates. 3-night package + breakfast from R$ 890. Would you like me to put together a quote?

High-delivery WhatsApp campaigns

90%+ open rate. Real personalization. No risk of being blocked.

  • Official API with Meta-approved templates
  • Personalization by name, history, and preferences
  • Reports on delivery, reads, and replies in real time
  • Transparent cost per campaign before sending

Segmentation by profile, history, and behavior. Meta-approved templates, real-time open metrics, and per-campaign ROI calculation before and after sending.

Visual workflows, no code

Drag-and-drop editor to build complete flows in minutes.

  • Drag-and-drop — drag blocks to build automations
  • Smart conditions and branching
  • Automatic triggers: new lead, check-out, inactivity
  • Zero IT dependency — full autonomy

Drag-and-drop editor with dozens of pre-configured templates. Build welcome, nurture, follow-up, and remarketing flows without relying on IT.

Flow: Post-stay Active
Check-out
NPS survey
NPS > 8?
Loyalty coupon
Wait 30d
Remarketing

Email marketing integrated with the CRM

Newsletters and offers powered by real data from every guest.

  • Visual editor with templates ready for hospitality
  • Segmentation by profile, history, and behavior
  • Metrics on delivery, opens, and clicks per campaign
  • Integrated with the CRM — data synced automatically

Advanced contact segmentation

Targeted campaigns for the people who really matter.

  • Tags, source, score and pipeline stage
  • Dynamic segments that update automatically
  • Remarketing to inactive guests
  • Custom fields per hotel

Consolidated campaign metrics: delivery, open, click, and conversion rate per segment. Track the ROI of every marketing action in real time.

Segmentation
Family
Summer 2025
Score > 70
Inactive 90d
Google Ads
WhatsApp
1.247
contacts in the segment

Everything hotel marketing needs

Integrated tools that turn contacts into guests.

WhatsApp Campaigns

Approved templates, individual personalization. Real-time delivery and read reports.

Visual Workflows

Drag-and-drop editor with conditions and branching. Zero code, full autonomy.

Email Marketing

Templates for hospitality, segmentation by profile. Open and click metrics.

Customizable CRM

Pipelines for every journey. See where each contact is and what's left to convert.

Lead Score

Automatic scoring by engagement and profile. Hot leads at the top of the queue.

Advanced Segmentation

Dynamic segments by tags, source, score, and custom fields.

Manual marketing vs. With DeskHotel

See the difference between improvising and having a hotel marketing platform.

Manual Marketing With DeskHotel
Generic blast to everyone Campaigns segmented by profile
No idea of the ROI Trackable ROI per campaign
Automations rely on IT Visual editor, no code
Disconnected tools WhatsApp + Email + CRM integrated
No remarketing at all Automatic guest reactivation

Questions about Hotel Marketing

How much does it cost to send WhatsApp campaigns?

The cost per marketing conversation on WhatsApp varies according to your send volume. DeskHotel shows the estimated cost before sending and provides detailed spend reports per campaign. You control the budget and track the ROI of every send in real time. Check the exact figures in the commercial proposal sent by our team.

Does it integrate with Meta Ads and Google Ads?

Yes. DeskHotel lets you set UTM parameters and track the source of every contact who arrives via WhatsApp or a form. You can identify which Meta Ads or Google Ads campaigns are generating the most qualified leads and precisely calculate the cost of acquisition per channel.

Do I need to know how to code to create automations?

No. DeskHotel's automation editor is 100% visual, with drag-and-drop. You build complete flows by dragging blocks: send a message, wait for a reply, check a condition, add a tag, move along the pipeline. On top of that, the platform comes with dozens of pre-configured templates for the most common hospitality scenarios — quote follow-up, welcome, pre-check-in, satisfaction survey, and much more. Any professional can build sophisticated automations without writing a single line of code.

Can I segment my contact base?

Yes. DeskHotel lets you segment contacts by tags, pipeline stage, lead source, date of last interaction, score, booking history, and custom fields. You create dynamic segments that update automatically as contacts evolve — perfect for highly targeted campaigns.

How does remarketing to past guests work?

DeskHotel automatically identifies guests who stayed at the hotel X months ago and haven't returned. You set up automations that trigger personalized messages with exclusive offers, seasonal packages, or simply a relationship-building message. All based on the real history of each guest.

Turn contacts into guests
with smart marketing.

Request a demo and see how DeskHotel supercharges your campaigns, automations, and results.

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