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Online Chat for Hotel Websites

Smart widget with AI chatbot, automatic quotes and 24/7 service. Turn visitors into guests with no team required.

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Hotel Aquaville Online now
Hi! Welcome to Aquaville. Can I help with availability or rates?
I'd like a double room, April 15 to 18
I have 3 options for those dates! I'll put together a personalized quote.
Interactive quote ready!
Perfect, I'll book now
Type your message...
24/7
with no team needed
< 0s
first response
0%
automation with chatbot
+0%
visitor conversion
Widget Customization
Primary color
Position Right corner
Welcome message
Hotel logo
Agent photo
Mobile responsive

Smart Chat Widget

A look that fully adapts to your hotel website's design.

  • Customizable colors, logo and agent photo
  • Proactive outreach — message after 15s on the rooms page
  • Responsive — adapts to mobile without disrupting browsing
  • No sign-up, no app, no redirect

Proactive outreach with an automatic message based on browsing time, page visited or exit intent — up to 3x more conversations started.

24-Hour AI Chatbot

Smart service even with no team online. Trained on the hotel's knowledge base.

  • Understands open-ended questions — no numbered menus or rigid flows
  • Trained on rates, policies, rooms and local attractions
  • Automatic handoff to a human with context preserved
  • Collects dates and preferences conversationally

AI Chatbot that automatically answers frequently asked questions and hands off to a human agent with full context when needed.

24/7
"Any rooms?"
"Price?"
"Where is it?"
Quote #2041 Automatic
Standard Suite 3 nights - 2 adults
Premium Suite 3 nights - 2 adults
Starting at R$ 1.470

Automatic Quotes in the Chat

From interest to confirmed booking, without leaving the chat window.

  • Visual quote with photos, rates and a description per category
  • Visitors compare rooms and choose inside the chat
  • Secure payment link — pay by credit card
  • Automatic booking confirmation in the system

Interactive quote right in the chat: photos, prices, category comparison and a payment button. No forms, no redirects.

Full CRM Integration

Every chat conversation becomes a CRM record with a unified timeline.

  • Profile linked automatically when a name or email is provided
  • Unified timeline with chat, WhatsApp, Instagram and email
  • 5-minute installation — copy the script into your HTML
  • WordPress plugin available for WP sites

If the chat visitor comes back via WhatsApp, the agent sees the entire prior history. No context lost across channels.

Contact Timeline
Chat: "I'd like a quote" 10:32
Quote #2041 generated 10:33
WA: "I'll book it!" 14:15
Payment confirmed 14:22
Confirmation email 14:23

Everything your hotel's chat needs

From the first click to a confirmed booking, the widget covers the whole journey.

Visual Customization

Colors, logo and agent photo. Adapts to the site's design and to mobile.

AI Chatbot

24/7 answers about rates, availability and services. Natural and personalized.

Quotes in the Chat

Collects dates, builds a quote with photos and sends a payment link in the chat.

Proactive Outreach

Automatic messages by page and time. Starts the conversation for the visitor.

CRM Integration

Every conversation logged in the CRM. Profile linked across all channels.

Simple Installation

Copy a script into your site's HTML and you're done. Up and running in 5 minutes.

Site without chat vs With DeskHotel

The difference between a static catalog and a 24/7 sales machine.

Site without Chat With DeskHotel
Visitor looks and leaves Proactive chat starts the conversation
Ignored form Automatic quote in the chat
After hours = no answer 24/7 AI Chatbot
Zero visitor data CRM with full history
Has to download an app or call Book without leaving the chat

Questions about Online Chat for Hotels

How do I install the chat on my hotel's website?

Installation is simple: just copy a snippet of code (script) and paste it into your site's HTML, before the closing </body> tag. The widget appears automatically on every page, ready to use in under 5 minutes. It works with any platform: WordPress, Wix, custom sites and booking engines.

Does the chat work 24 hours a day?

Yes. When your team is online, conversations are routed to human agents. After hours, the AI Chatbot takes over automatically, answering questions about availability, rates, services and location. The guest is never left without an answer.

Can I customize the widget's appearance?

Yes. You customize colors, logo, welcome message, on-screen position (left or right), button shape and agent photo. The widget visually adapts to the hotel website's design, looking like a natural extension of the page.

Does the chat generate quotes automatically?

Yes. The chatbot can collect check-in/check-out dates, number of guests and preferences, build a personalized quote and send it right in the conversation. The visitor receives an interactive link with photos, rates and a payment button — all without leaving the chat.

Do chat conversations appear in the CRM?

Yes. Every conversation started through the site chat is logged in the DeskHotel CRM. If the visitor provides their name or email, the system links it to the existing profile. The full history — chat, WhatsApp, Instagram, email — sits in a unified timeline.

Your site can sell
while you sleep.

Request a demo and see how smart chat turns visitors into confirmed bookings, 24 hours a day.

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