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AI Copilot

Artificial intelligence embedded in every area of the system — it's not an add-on, it's part of the platform's DNA.

Artificial Intelligence

AI Copilot embedded in every area of the system

It's not a generic chatbot. It's an AI Copilot natively integrated into every module — generating insights, suggesting replies, and assisting your team in real time. Ask the AI about your customer service, adjust the reply tone, and speed up decisions.

  • Customer service copilot — ask the AI about conversations, history, and deals
  • Configurable reply tones — formal, casual, empathetic, concise, and more
  • Smart chatbot — replies based on your hotel's data
  • Automatic audio transcription — find deals without listening to dozens of recordings
  • Insights across the dashboard, sales, campaigns, and guest profiles
  • Multiple AI models configurable per section
  • Smart reports sent automatically by email
  • Feedback system for continuous improvement
  • Transparent cost panel for AI usage
Dashboard Sales Campaigns Guests Tickets Chatbot
Which channel brought the most bookings this month?
WhatsApp leads with 47 bookings (62%), followed by Instagram with 18 (24%). I recommend ramping up WhatsApp campaigns.
Better together

AI is even more powerful with

Artificial intelligence gains real context when connected to customer service and the CRM.

Customer Service

The copilot suggests replies in real time while the agent chats.
You are here

AI Copilot

Suggestions, audio transcription, a smart chatbot, and insights by area.

Sales CRM

AI insights by pipeline, campaigns, and guest profile for data-driven decisions.

Each module works on its own — but together, conversion takes off.

Ready to transform your operations?

Talk to our team and find out how DeskHotel can help your hotel.

Book a demo