Artificial intelligence embedded in every area of the system — it's not an add-on, it's part of the platform's DNA.
It's not a generic chatbot. It's an AI Copilot natively integrated into every module — generating insights, suggesting replies, and assisting your team in real time. Ask the AI about your customer service, adjust the reply tone, and speed up decisions.
New bot and AI features to serve guests better and sell more.
The bot joins the distribution queue like any team member: it replies, prices the stay, sends the quote and hands the conversation to a human, with a summary, when the guest asks or when needed.
When the guest sends audio, the bot replies with audio, in a natural voice. It also confirms the guest's language, remembers the choice and sends the quote in that language.
The bot knows whether the contact already has a booking or purchase and serves them with that context.
Test the bot in the simulator without sending anything to the guest. The AI points out contradictions in the hotel's setup and questions the bot couldn't answer, and the bot learns from conversations that turned into sales.
The AI shows each conversation's % chance of turning into a booking, with a filter and manual reclassification by the agent.
On objections (price, doubts, comparisons), the copilot shows a card with a suggested phrase, a "use phrase" button and the option to create a follow-up task. With the sales machine, the bot drives the conversation to closing and follows up based on lead temperature.
Artificial intelligence gains real context when connected to customer service and the CRM.
Talk to our team and find out how DeskHotel can help your hotel.
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