Know exactly when the guest opened your proposal and stay one step ahead
Build professional quotes in minutes and track every guest interaction. When they open it, when they reach checkout, when they pay — all tracked and actionable.
- Professional templates for hotels and agencies
- Tracking: sent → viewed → payment → paid/failed
- Integrated checkout with credit card and Payment Link
- Configurable deposit (fixed amount or %)
- Every event triggers automated workflows
- Quote preview right in the chat
Negotiate however you want. We consolidate everything.
Forget rigid processes. With DeskHotel, you build the payment plan that makes sense for each booking. How many cards? 1, 2, 5? Part on one card in 12 installments, part on another card, part on arrival? You decide!
- Custom payment plans per booking — no limit on installments or methods
- Combine credit card + Payment Link + pay-on-arrival in a single booking
- A beautiful, modern consolidated statement for the guest to track everything
- Automatic notifications of every payment and upcoming due dates
- Guest asked for an upgrade? Send a standalone Payment Link without redoing the process
- Independent charge links for add-ons, fees or adjustments
Group bookings with distributed payment. No middlemen.
Handling a group? Let the organizer generate Payment Links and distribute them to participants. Each one pays their share — by credit card — however they agree. The full amount is processed directly into your property's account.
- The organizer generates as many Payment Links as needed, up to the group's total amount
- Each participant pays by credit card — whichever they prefer
- Amounts processed directly into the hotel's account — no middlemen
- Real-time control of how much has been paid and how much is left
- Automatic notifications for the organizer and for each payer
- Consolidated group statement with every payment detailed
New in quotes and bookings
More tools to close the sale in the quote and keep the booking right after payment.
Quotes and checkout in 4 languages
From quote to checkout in Brazilian Portuguese, English, Spanish or European Portuguese. International guests understand the offer and pay without friction.
Per-night add-ons and extras
Offer add-ons and extras charged per night right in the quote and at checkout — more revenue per booking, with no extra back-and-forth.
Cashback applied to the quote
When the cashback program is active, the guest's cashback is applied right in the quote. One more reason to book direct with the hotel.
Booking editor
Change a booking and settle the difference to charge or refund, issue the receipt and use the credit from cancelled bookings.
Manual bookings that become sales
Closed the deal by phone or at the front desk? Enter a manual booking: it becomes a sale in the CRM and goes to the PMS.
“Awaiting payment” becomes a pre-booking
A booking awaiting payment is already sent to the PMS as a pre-booking, so the front desk sees the sale before payment. For hotels with an integrated PMS.