CRM, multichannel customer service, quotes, automations, billing, and gamification in a single system. No more juggling 5 different tools to run your hotel.
Book a demoWhat arrived on the platform this year — from guest messaging to team management.
The AI agent joins the distribution queue like any team member: it answers guests, quotes rates, sends quotes and hands off to a person with a summary of the conversation.
Learn moreWhen a guest sends a voice message, the AI agent replies with audio in a natural voice.
Learn moreAgents write in Portuguese and guests receive it in English or Spanish; incoming messages arrive translated for the agent.
Learn moreThe AI shows the % chance of each conversation turning into a booking, with filters and manual reclassification by the agent.
Learn moreConversations in columns by funnel stage, up to 3 chats side by side, and a light or dark theme.
Learn moreFacebook leads go straight into the pipeline, and each campaign’s spend is compared with leads and sales.
Learn moreGuest cashback is applied right in the quote, wherever the program is active.
Learn moreAn affiliate program with tracked links and commissions, plus hotel–agency partnerships with resale and combined quotes.
Learn moreWeekly report by email and monthly report in the dashboard, with a score for each agent.
Learn moreDashboard, chat, app, quotes and checkout in Brazilian Portuguese, European Portuguese, English and Spanish.
Learn moreMandatory two-step verification and a list of connected devices that can be disconnected.
Learn moreA protected account, paperless sign-up and ready-made training for your team.
The agent sees the guest's full history without switching systems.
When the guest sends a message on WhatsApp, the agent already sees previous bookings, quotes sent, and preferences — all on the same screen, in real time.
Recurring billing across multiple cards, group billing, and automatic reconciliation.
Payment Links sent right on WhatsApp with automatic confirmation. The guest pays by credit card and the system reconciles on its own.
Data from every module feeds automatic reports and smart workflows.
Reports automatically cross-reference data from every module: which channel generates the most bookings, which agent converts the most, which campaign brought the best return.
Every DeskHotel module was designed to feed the others. The result is a seamless operation where data is never lost between steps.
Visual pipelines, loyalty score, and integrated lead management.
WhatsApp, Instagram, Web Chat, and phone in one queue.
Quotes with photos, rates, and checkout right on WhatsApp.
Recurring billing, multiple cards, groups, and automatic reconciliation.
Drag-and-drop workflows with 30+ triggers.
Rankings, missions, and rewards to engage the team.
See what changes when everything works together.
| Separate Tools | With DeskHotel |
|---|---|
| Data fragmented across 5 systems | Everything in one platform |
| R$ 3.000+/month on separate tools | A single plan at a lower cost |
| Integrations breaking every week | Zero integrations needed |
| Manual reports in spreadsheets | Automatic real-time dashboards |
| Team switching between 5 screens | One screen with full context |
DeskHotel unifies CRM, multichannel customer service (WhatsApp, Instagram, Web Chat), quotes, automations, billing, gamification, and reports in a single platform. You eliminate the need to hire and integrate multiple separate tools.
On average, hotels using separate tools spend R$ 2.000 to R$ 5.000/month combining CRM, chat, automations, and billing. DeskHotel offers all of this in a single plan at a significantly lower cost, while also eliminating integration costs.
Implementation is gradual and assisted. We start by importing contacts and configuring the customer service channels, which run in parallel with your current systems. We then activate the remaining modules with dedicated support.
Request a demo and see how DeskHotel replaces 5 tools with a single platform.
Book a demo